"Product was melted twice. Im in Texas so I do understand that happens here in the summer. I was offered a store credit which i’m also cool with but the issue is that ive written them back asking how to use the store credit but there’s been no reponse. The customer service with Nest is always top notch and quick so Im surprised at this."
Overall rating: 4.6855345 / 5 from 636 reviews.
AI Generated Review Summary
Chai Lovers Duo offers a delightful experience with its amazing scent and beautiful burn, providing a cozy and festive ambiance. Customers appreciate the throw and fragrance, though opinions on the aroma vary. The Pumpkin Chai scent brings out the feeling of fall, making it a perfect addition to your seasonal decor.
Summary topics
- Scent (55%): A substantial number of customers brought up that the scent of the product is amazing and great.
- Burn (4%): It was reported by customers that the burn of this candle is beautiful and provides every drop of scent into the room.
- Throw (3%): Customers expressed appreciation for the throw, stating that it is amazing and the best they've tried.
- Pumpkin Chai Scent (6%): It was observed by customers that Pumpkin Chai is a beautiful fall scent, bringing out the feeling and ambiance of fall.
- Fragrance (10%): Customers keep praising the fragrance, describing it as fantastic, perfect, and out of this world.
Review topics: ["color","feels","packaging","scent","fragrance","aroma","quality","shipping","size","looks","container","price","jar","gift","box","candle","customer service","blend","design","pumpkin chai","fall","burn","nest","pumpkin","throw","spice","ambiance","vibe","home","addition"].
Review highlights
- "I love this candle- the scent, the color, the jar." —
- "Great scent and fabulous color" —
- "Pumpkin Chai is my favorite scent." —
Reviews
Candle is unusable - disappointed and angry
"I received my order today and the wax was melted and the wicks were not usable. I have left voicemail messages and sent an email to customer service and have heard nothing. Very disappointing."
"I ordered this and the winter chai. Both candles are defective and wont burn properly, the wicks have all shifted making the burn uneven and a fire risk when lit. I take great care of my candles by triming the wicks and have never seen this happen before! Very disappointed in the quality of these Nest candles."
Nieces loved them!
"I bought two of these sets as housewarming gifts for two of my adult nieces. I knew they would love the Pumpkin Chai scent, and they did. They were also absolutely thrilled with the variety of candle, diffuser, and hand soap. I ordered these on short notice, so I paid extra for overnight shipping, but they arrived timely, so I was happy. These sets are gorgeous for anyone, and the rich pumpkin, Autumn-y fragrance is so welcoming!"
"I brought this candle a year ago. It is something about the pumpkin scent that I like. I must say that I have purchased three more."
This scent puts me in the fall mood
"I love this reed diffuser. Such a great scent and not overwhelming. Great addition for my bathroom."
"I need to refunded for this purchase. Attached are pictures. It was melted. I picked up from the porch immediately after delivery."
"I am a pumpkin spice girly but this one wasnt for me. It wasnt bad just not for me"
Wonderful shipping!
"I also live in Texas and my candle arrived perfectly, not melted. Love this fall fragrance and have purchased it several times."
"This is the best scent. Always get so many compliments from house guests."